Legacy Bank and Trust – Notice of Privacy Incident

Legacy Bank and Trust (“Legacy”) is providing notification of an event that may involve information related to certain individuals affiliated with Legacy. Although Legacy has no evidence that any information has been used to commit identity theft or fraud, Legacy is providing information and resources to help individuals protect their information from possible misuse, should they feel it appropriate to do so.

What Happened? Legacy recently completed its investigation into a cyber event involving unauthorized access to an employee email account that occurred on May 21, 2026. As part of this investigation, we worked with third-party specialists to complete a time-intensive and comprehensive review of the emails and attachments that may have been accessed. Legacy is notifying individuals based on the results of this review.

What Information Was Affected? The information stored within the affected Legacy email account may include Social Security numbers, financial account information, driver’s license or other government issued identification, tax identification number, and login information. Legacy is not aware of any attempted or actual misuse of personal information and is providing individuals with notification and access to services in an abundance of caution.

What Legacy is Doing. In response to this event, Legacy took steps to secure its email tenant and conducted a detailed investigation to confirm the full nature and scope of the event. Legacy is working to review and enhance technological safeguards as part of its ongoing commitment to data security.

For More Information. Individuals with questions regarding this event may call toll-free at 833-745-1501 between the hours of 9:00 a.m. – 9:00 p.m., Eastern Time, Monday through Friday, excluding major U.S. holidays. Individuals can also write to Legacy at 3250 East Sunshine Street, Springfield, Missouri 65804.

Steps Individuals Can Take To Protect Personal Information

Legacy encourages all potentially impacted individuals to remain vigilant by reviewing account statements, monitoring free credit reports and Explanation of Benefits for suspicious activity, and to detect errors.  Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228.  You may also directly contact the three major credit reporting bureaus listed below to request a free copy of your credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a one-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report.  To request a security freeze, you will need to provide the following information:

1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone bill;
6. A legible photocopy of a government-issued identification card (state driver’s license or ID card,  etc.); and
7. A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if you are a victim of identity theft.

Should you wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:

Additional Information

Consumers may further educate themselves regarding identity theft, fraud alerts, credit freezes, and the steps they can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or their state attorney general. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, D.C. 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. Consumers can obtain further information on how to file such a complaint by way of the contact information listed above. Consumers have the right to file a police report if they ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, consumers will likely need to provide some proof that they have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and state attorney general. This notice has not been delayed by law enforcement.